Bryntirion Surgery

Based on my previous interactions with this medical practice, I have one critical observation: it's absolutely disgraceful. I attempted to call them and was immediately transferred to the first..

Much appreciated assistance, thank you kindly

Extremely frustrated and compelled to rate this with the lowest possible score due to absurdly long hold times when trying to reach customer support 🤯 👎

A few of the physicians are competent, assuming you manage to secure an appointment. The front desk staff frequently disconnect calls while you're waiting and display a remarkable lack of..

Absolutely dreadful experience, both through phone communication and face-to-face interactions.

I endured a wait exceeding sixty minutes, despite having a pre-arranged appointment set just the previous day for a precise time. Ultimately, I learned that my daughter's overall health is good, yet..

Getting an appointment here is incredibly challenging. Dr. Isabel was dismissive and unhelpful during my first visit, basically telling me I was overreacting about period pain. I later saw Dr. Bret,..

I'm utterly shocked by the appalling service of this medical practice. Getting through to them is practically impossible, with wait times exceeding an hour just to be left unanswered. The endless..

Absolutely terrible service. I brought my young daughter to her surgical consultation, well-prepared and punctual. When the doctor called her name, another individual rushed in ahead of her, and..

Absolutely worthless service, completely disregards customer concerns, hurries through consultations, stay far away from this place!!

Visited the medical practice in person to submit my prescription over seven days ago, then headed to the pharmacy to collect my medication, but discovered only inhalers were available. I called the..

I've been stuck in limbo for more than a quarter of a year, just trying to get a straightforward document processed. Every time I reach out, I'm given the runaround—told that the responsible staff..

I've encountered an incredibly frustrating general practice that falls far below acceptable standards. Securing a doctor's appointment seems nearly impossible. The receptionists repeatedly dismiss..

I called to schedule an appointment due to ongoing back pain, and the receptionist immediately suggested I see a physiotherapist, providing me with a contact number. I'm skeptical about how they can..

Three weeks have passed since my mother's passing, and the day before her death, she urgently needed medical attention. However, the doctor callously claimed to be too occupied and declined to..

I'd rate this zero stars if the system allowed it. Despite initial hesitation due to poor online feedback, I reluctantly registered after relocating, hoping the criticisms were exaggerated - but..

Contacted medical practice first thing in the morning, informed I was 18th in the queue. After waiting over half an hour, finally reached a representative who said a physician would ring me back...

Completely useless and frustrating. Scheduling a screening seems impossible with zero available time slots. Whatever happened to straightforward, efficient service? During work hours, attempting to..

Completely catastrophic medical practice experience this morning right when they opened. Called at 8, got shuffled between positions, had the call abruptly terminated. Arrived to find a massive..

On hold for more than ten minutes as caller 18, I inexplicably become caller 22 without any progress. The phone lines are completely unresponsive, and it's utterly unacceptable how calls are..