Brownlow Health @ Kensington Park

Warm and hospitable personnel who handled my interaction with utmost professionalism. Although my time there was brief, it was thoroughly delightful

The personnel here are absolutely wonderful - so kind and supportive. The receptionist I interacted with earlier today was particularly exceptional. Everyone demonstrates genuine professionalism and..

Consistently tardy by at least half an hour. Absolutely dreadful.

I feel completely neglected by this healthcare provider. Throughout my entire experience, I never received a proper medical consultation from an actual physician. The telephone staff consistently..

Exceptional customer support that truly exceeded my expectations.

If you call early in the morning, there might be some difficulty connecting, but I've consistently managed to secure an appointment. The E-Consult service is outstanding. You can submit an email..

Terrible experience - seek alternative care if possible - numerous patients are not receiving accurate diagnoses - I've been given medication that conflicts with my condition, and despite calling..

I must express my appreciation for Dr. R. Armstrong, who stands out as an exceptional and highly competent healthcare professional within the National Health Service. It's refreshing to encounter..

The employees consistently demonstrate a lack of helpfulness and courtesy, with poor organizational skills. If possible, I would rate this experience even lower than the minimum score.

Absolutely terrible service at the front desk. After making five separate attempts to register, they contacted us the following day to inform us that registration was impossible due to our location,..

Incredible assistance from a friendly, helpful staff member who went above and beyond to resolve my prescription mix-up. Despite being near the end of his work hours, he was super kind and quickly..

Zero communication and professionalism when dealing with their staff. The receptionists displayed a complete lack of courtesy during a scheduling error that they were responsible for, and their..

Without a doubt, this is the most dreadful medical practice I've ever encountered. They've always had problems, but the recent incident pushed things over the edge. If you're part of the LGBTQ+..

I've been a patient at this medical facility for approximately twelve months, and without exception, every healthcare provider I've encountered has been exceptional. The front desk staff are..

I'm struggling to schedule an appointment because their booking policy is incredibly inconvenient. The receptionist insists they only handle same-day appointments, which means you must call first..

I experienced a significant delay despite having a scheduled appointment. Initially, I was missing the necessary documentation for my blood test, which required me to inquire at the front desk. Once..

In my opinion, this stands out as arguably the most exceptional healthcare facility Liverpool has witnessed to date.

Welcoming and supportive personnel; there's a slight delay as they thoroughly sanitize the area between client appointments.

I've been a patient at Brownlow for years, and the reception staff have consistently gone above and beyond to provide outstanding support. Their courtesy and professional demeanor are truly..

The medical team treats patients with respect and maintains a welcoming, professional atmosphere. However, scheduling a doctor's appointment is challenging, as you're restricted to calling between..