NA

Nick A. 5 years ago • From Google

Rating

Bad

Terrible practice manager hiding from patient concerns

Practice Manager who utterly fails at managing! If only I could award zero stars! It seems her title suggests she's merely practicing to be a manager, hiding behind her incredibly discourteous and incompetent front desk staff! She evidently instructs her receptionists to claim she's perpetually in meetings, rendering her completely inaccessible, never returning calls and demonstrating zero management skills! Another review below corroborates these observations! What an absolutely spineless individual! She should seriously contemplate alternative employment, as it's crystal clear she has zero concern for patients! Particularly those who have been loyal to Orchard Street for nearly four decades! My trust in the NHS has been completely destroyed, and I will definitely broadcast my terrible experience through local media and social platforms! Disgraceful behavior from this so-called "Practice manager" Perhaps she'd be better suited to flipping burgers or selling used cars....

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