Longbridge Practice
Paola P. one year ago • From Google
Bad
Terrible practice with awful customer service
Absolute nightmare of a general practitioner! STEER CLEAR! I'm dealing with legitimate, long-standing health challenges that significantly impact my daily functioning - conditions my doctor has been aware of and treating for years. When I simply requested a medical confirmation letter to help me seek workplace accommodations, the dismissive receptionist informed me that the practice manager wants ME to draft the letter and then submit it for her potential approval, along with determining a fee. It gets even more outrageous - a week later, I receive a call demanding I bring £50 in cash for this letter. The entire process is incredibly suspicious: the letter isn't even being written by my actual physician, but by an administrative manager, and then I'm expected to pay cash directly to the reception staff? How is such a practice even permissible?!?
If you're new to the area or considering switching medical practices, steer clear of this one. In all my years of changing GP surgeries, this has to be the absolute worst. While children should be..
Longbridge Practice
Priya S.
Among the 8 medical practices I contacted, Longbridge Practice stood out with a receptionist who actually greeted me by name, inquired about my needs, and after clearly explaining the process, asked..
Longbridge Practice
Paul L.
Scheduling is a nightmare, they consistently mishandle prescriptions, never return calls as promised, and these issues have escalated since COVID. Walk-in appointments are no longer an option, but..
Longbridge Practice
Nabila R.
Having resided in various regions across the UK, I can confidently state that this is unquestionably the most substandard GP Practice I have ever encountered. They completely lack a triage system to..
Longbridge Practice
Natalie R.
ABSOLUTE WORST MEDICAL PRACTICE! Steer clear of this general practice at all costs! They demonstrate zero concern for patient care and display remarkable incompetence. I've been attempting to secure..
Longbridge Practice
Balakrishna B.
This medical practice is completely unsatisfactory. While Dr. Arif seems competent, the administrative procedures are terrible. I scheduled a phone consultation, but was then instructed to come to..
Longbridge Practice
Elhabib T.
Absolutely terrible customer support. Completely unprofessional. I was subjected to a grueling wait of almost three-quarters of an hour on hold, and just when I finally got the chance to communicate..
Longbridge Practice
Naima B.
Absolutely dreadful medical facility. Completely unacceptable healthcare service.
Longbridge Practice
baby S.
I'm utterly frustrated with this general practice's approach... I've been persistently trying to schedule an appointment for my daughter every single morning, and they consistently claim they're..
Longbridge Practice
Alberto D.
I would have given zero stars if that were an option. How can a clinic make patients endure a four-week wait for an appointment, only to have it turn out completely pointless because the medical..
Longbridge Practice
Alfred F.
The patient experience coordinator, Chetna, demonstrated exceptional professionalism, compassion, and effectiveness. My medical care was outstanding, thanks to Chetna and the reception staff who..
Longbridge Practice
Percy S.
A truly subpar medical practice when it comes to patient interaction. Information was supposedly shared, but I ultimately had to handle the task myself. Their service standards are remarkably..
Longbridge Practice
Maria S.
Steer clear of this terrible medical practice! The receptionist demonstrates zero empathy or professional conduct. Dr. Arif completely fails to genuinely hear or understand patient concerns. I'm..
Longbridge Practice
corina v.
Absolute worst general practitioner I've ever encountered.
Longbridge Practice
J R.
Dr Arif stands out as a competent physician, but the overall practice falls short. Their operational approach significantly deviates from typical general practice standards. Scheduling an..
Longbridge Practice
Paola P.
Absolute nightmare of a general practitioner! STEER CLEAR! I'm dealing with legitimate, long-standing health challenges that significantly impact my daily functioning - conditions my doctor has been..
Longbridge Practice
Taseen U.
If I could award zero stars, I would. This is hands down the most abysmal general practitioner I've encountered in my entire life. The front desk staff are utterly incompetent and appear more..
Longbridge Practice
Ivan d.
Dr. Arif was incredibly supportive when I needed a referral document for my daughter, extending beyond our local region. Although the initial phone wait was quite lengthy, the staff members were..
Longbridge Practice
Val B.
Throughout my four-decade relationship with this medical practice, I've consistently found the physicians to be genuinely empathetic, kind, and dedicated to providing exceptional patient care that..
Longbridge Practice
Sharntee E.
Absolutely dreadful encounter with a so-called "healthcare professional" named MARY. I urgently scheduled an appointment to discuss my sleep deprivation, hoping for support. Instead, the nurse..
Longbridge Practice
Koy K.