RS

Romi234 S. 4 years ago • From Google

Rating

Bad

Terrible practice with dangerous receptionist gatekeeping

This medical practice is an absolute disaster. The front desk staff display a shocking lack of professionalism and are inappropriately involved in patient care decisions, even for children. I attempted to schedule an appointment for my daughter following concerning blood test results that suggest a potentially serious condition. Despite receiving a message requesting a consultation, the receptionist flatly stated no appointments were available. As the fifth caller in line, I am deeply disturbed by how unqualified personnel are arbitrarily determining patient access to medical care. These receptionists have zero medical training yet seem empowered to make critical healthcare screening decisions, which is completely unacceptable. The level of incompetence is staggering. Anyone considering this practice should absolutely look elsewhere. The quality of healthcare here is dangerously compromised by unprofessional, unskilled, and seemingly negligent staff who appear more interested in bureaucratic obstacles than patient welfare.

Other reviews for Wells Park Practice