HW

Hannah W. 3 years ago • From Google

Rating

Bad

Terrible practice with impossible appointment booking system

What an absolute farce this clinic is! Attempting to book an appointment at 8am is a futile exercise as you're constantly met with an unresponsive phone line. After endlessly dialing 80 times (and that's no exaggeration), by 8:20am all available slots have vanished. I've been desperately trying to secure an appointment for 2 ENTIRE MONTHS now. Today marks my breaking point, and I'm definitively switching practices. I'm not typically someone who leaves reviews, but I strongly advise anyone against even attempting to engage with this place if you genuinely want medical attention. Implement a functional booking system - it's truly not rocket science! Compared to my partner's medical practice, where you can schedule an appointment at any time and speak directly with available staff without mandatory callback hassles, this current setup is embarrassingly ineffective. Why on earth are you persisting with a system that so blatantly fails patients?!

Other reviews for Kirkby Community Primary Care Centre (3)