BR

Bernice R. 2 years ago • From Google

Rating

Bad

Terrible practice with zero patient care or compassion

I strongly advise against becoming a patient at this Practice if your health or the health of your loved ones matters to you. Most of the reception staff desperately require training in customer service. The partner GP is solely focused on financial gain, with zero genuine concern for patients. 1. I missed a call and promptly returned it within one minute, only to be inexcusably denied a callback from the clinician. 2. After rescheduling my appointment for another day, I endured hours of waiting, only to be informed that no appointment existed. 3. When I sought information about filing a complaint, I was promised the details would be sent, but I remain empty-handed and still waiting.

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