Riverside Surgery

Welcoming and well-lit waiting room at the medical practice. The primary physician comes across as personable and easy to talk to. Apart from one temporary substitute doctor, my interactions here..

Swift scheduling for my visit. Exceptional customer service and attentive post-appointment communication. Greatly appreciated.

The website claims they're accepting new patients, but that's far from the truth. The front desk staff were unhelpful and dismissive, informing me that the nurse wouldn't be available until..

I was truly amazed by the surgical procedure and Dr. Patel's expertise. Initially, I came in as a new patient for a health screening with Nathan, during which a medical issue was detected. I was..

I rarely visit this medical practice, but when I do need an appointment, they consistently claim they're fully booked. When I called at 8:15 in the morning, I spent half an hour on hold, only to be..

Trying to secure a GP appointment is an exercise in futility. If you're too ill to participate in the morning phone lottery at 8am, you're essentially out of luck. The indifferent reception staff..

Throughout my past twelve months with this medical practice, I've experienced top-notch treatment and support from every member of their team. I can confidently endorse this surgery to anyone..

Skilled medical procedure. Dr. Patel demonstrated a friendly demeanor and was supportive throughout.

I consistently encounter top-notch care at this medical facility. The doctors, nursing staff, and front desk personnel are unfailingly polite and supportive. I feel truly fortunate to receive..

Utterly unqualified. We refuse to entrust our well-being to such reckless and unreliable care.

Exceptional medical practice that I've relied on throughout my entire life. Absolutely zero issues to report. The staff are courteous, welcoming, and highly professional in their approach.

Debbie, the receptionist, displayed a highly unprofessional demeanor. When I attempted to schedule an appointment for my child, she directed me to a website where booking was impossible, forcing me..

I'm uncertain about the credentials of the general practitioners I cannot endorse this medical facility

A truly exceptional medical practice with incredibly friendly personnel, a welcoming atmosphere, and a thoroughly pleasant overall visit.

I've now had two interactions with the medical staff at Riverside. It seems that once you navigate past the administrative gatekeepers of the NHS, there are actually no significant issues. The real..

When we relocated to Horsham, this GP practice became our designated healthcare provider. Securing an appointment is an exercise in futility. The moment their phone lines activate, I'm dialing, yet..

I tried scheduling an appointment for my 8-month-old who has an ear infection, fever, and cough, and after waiting on hold from 8:05 am (they don't even answer calls before a certain time) until..

I attempted to contact the clinic by phone on two separate occasions and was greeted by an incredibly discourteous receptionist who displayed a clear lack of enthusiasm and appeared completely..

Service fit for robots, not humans! Perhaps not the surgery's fault, but a reflection of broader NHS standards, nonetheless. I've been registered with this practice since 2016, had a single..

Got my annual influenza vaccination today. The personnel were incredibly welcoming, supportive, and the entire process was expertly coordinated and smooth.