JP

Jay P. one year ago • From Google

Rating

Bad

Terrible reception and endless waiting time

Goodness... This GP surgery is a complete disaster. To even have a chance of getting medical help, you must first endure an interrogation by the receptionist, followed by endless waiting. A group of receptionists blatantly ignore incoming calls, with one eventually answering only to put callers on hold before returning to their idle chatter. All this occurs mere steps away from the engagement manager JOHN ISAAC and business manager AREEF RAHMAN. The leadership is abysmal, and I strongly recommend terminating both managers and completely replacing the entire reception staff. I've made the decision to seek medical care elsewhere. My sincere condolences if you're currently a patient at this facility.

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