Strouts Place Medical Centre
Taniya B. 2 years ago • From Google
Bad
Terrible reception and no callbacks ever
I am thoroughly frustrated with this medical practice, particularly their reception staff! The service is absolutely abysmal, whether you're dealing with them in person or over the phone. If your call gets disconnected, they will never bother to call you back! Even when you're eagerly awaiting any type of medical result, they won't proactively inform you - you must chase them down yourself! 😏😒! The GP office claims to open at 8:30, but calling at that exact time guarantees no answer. You'll be forced to wait 15-20 minutes minimum to schedule an appointment, sometimes even longer. If you're lucky, you might secure one appointment, but more often than not, you won't. And after enduring a lengthy wait, they'll eventually answer just to tell you no appointments are available and suggest calling again the next morning!
If possible, I'd rate this place zero stars. While some doctors demonstrate genuine effort and care, the rest of the staff are shockingly incompetent. The receptionists are particularly abysmal -..
Strouts Place Medical Centre
abebayehu m.
Dr. Monika displays a complete lack of professionalism and basic courtesy. Her bedside manner is appalling, and she consistently demonstrates disrespect towards her patients. During my consultation,..
Strouts Place Medical Centre
Laurie M.
I've been a patient at Strouts Place Medical Centre for nearly two years now, and I must say the care has been exceptional. The general practitioners are compassionate and meticulous, always..
Strouts Place Medical Centre
Treena P.
Completely unreliable communication from this practice - they consistently ignore phone calls and online inquiries. When they actually pick up the phone, the call gets abruptly terminated within..
Strouts Place Medical Centre
Poppaea R.
Streamlined consultation from start to finish, with a supportive phone scheduling experience and an incredibly smooth check-in. As someone who typically struggles with difficult-to-access veins,..
Strouts Place Medical Centre
Khadiza S.
After sharing my initial critique regarding the receptionist's conduct, I was genuinely impressed by their swift response. In less than 24 hours, they contacted me to comprehend my grievances and..
Strouts Place Medical Centre
John G.
Dr. Ahmed proactively contacted me to inquire about my health and provide guidance. This unexpected personal attention demonstrates an exceptional commitment to patient care that truly stands out.
Strouts Place Medical Centre
Harry G.
Dr. Ahmed efficiently addressed all of my questions, providing prompt and clear assistance.
Strouts Place Medical Centre
Charlotte M.
As first-time patients at Strouts PMC, we've been thoroughly impressed by the smooth operations and well-organized approach of their medical practice.
Strouts Place Medical Centre
JCTO J.
Scheduling a visit is incredibly challenging. The recently introduced paperwork procedure is completely dysfunctional. An absolute disaster of a booking system.
Strouts Place Medical Centre
Fatiha M.
Extremely courteous service with a user-friendly online booking platform. The GP was prompt in their communication and response. Much appreciated by the customer.
Strouts Place Medical Centre
Sarah S.
I've been receiving care at this medical facility for some time, and I'm truly delighted with their approach. Without exception, every healthcare professional I've encountered has demonstrated..
Strouts Place Medical Centre
Laura L.
Rachel, the nurse, possesses an exceptional ability to put patients at ease, creating a warm and reassuring atmosphere even during uncomfortable or potentially distressing medical situations. Her..
Strouts Place Medical Centre
Md I.
Dr. Anisa Ahmed provides excellent service. Much appreciation.
Strouts Place Medical Centre
William W.
I've been a loyal patient at this practice for three years now, and their service continues to impress me. The staff's warm welcome never fails to make me feel valued, and scheduling appointments is..
Strouts Place Medical Centre
marzia a.
The medical staff here, from physicians to administrative personnel, are exceptionally welcoming and kind. May they be blessed abundantly.
Strouts Place Medical Centre
akther m.
During our consultation with Dr Sabir Zaman today, we experienced exceptional professionalism and courtesy. He immediately addressed our concerns, offering clear guidance and promptly scheduling an..
Strouts Place Medical Centre
Alison A.
I recently switched to this medical practice after struggling to receive proper care at my previous GP. Within just three days, they successfully addressed three longstanding health issues that had..
Strouts Place Medical Centre
Tamanna Q.
Their service has seriously deteriorated. I've been trying to book an appointment for three consecutive days, but their phone lines are impossible to get through, and the NHS app shows zero..
Strouts Place Medical Centre
Netzanet G.
Exceptional care and outstanding support from every single member of the medical team, both clinical and administrative!
Strouts Place Medical Centre
Oona M.