TB

Taniya B. 2 years ago • From Google

Rating

Bad

Terrible reception and no callbacks ever

I am thoroughly frustrated with this medical practice, particularly their reception staff! The service is absolutely abysmal, whether you're dealing with them in person or over the phone. If your call gets disconnected, they will never bother to call you back! Even when you're eagerly awaiting any type of medical result, they won't proactively inform you - you must chase them down yourself! 😏😒! The GP office claims to open at 8:30, but calling at that exact time guarantees no answer. You'll be forced to wait 15-20 minutes minimum to schedule an appointment, sometimes even longer. If you're lucky, you might secure one appointment, but more often than not, you won't. And after enduring a lengthy wait, they'll eventually answer just to tell you no appointments are available and suggest calling again the next morning!

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