AC

A C. one year ago • From Google

Rating

Bad

Terrible reception and zero compassion

Over the past 2-3 years, I've experienced five consecutive instances of subpar service. Despite my attempts to be understanding, I've reached my breaking point. The reception staff consistently ignore incoming calls, yet paradoxically become extremely rigid and aggressive if patients arrive even slightly late, insisting on prior notification while their own phone rings unanswered. I've maintained a patient and courteous approach, and witnessed others do the same, but to no avail - they simply disregard and steamroll everyone. I've observed how their treatment ultimately drives patients to frustration, sometimes resulting in regrettable outbursts, which naturally compounds the problem. They operate without a proper complaints mechanism, essentially functioning like an unchecked monopolistic entity. One would hope that prison guards might demonstrate more compassion and humanity - though in this case, that seems optimistic. Fortunately, I can finally transition to another practice, a move I've been contemplating for an extended period.

Other reviews for Green Practice