YN

Yasmin N. 2 years ago • From Google

Rating

Bad

Terrible reception ruins an already frustrating healthcare experience

Although wait times may not be controlled by the staff or resource limitations, the quality of service certainly is. The receptionists have seemingly grown so accustomed to their environment that they've become completely detached from the reality of interacting with unwell patients. Their communication lacks compassion, and any semblance of customer service or basic courtesy is disappointingly minimal. I am genuinely frustrated by the prospect of being directed to this clinic, solely due to the reception staff's demeanor.

Other reviews for The Town Centre Practice