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Yusra Y. 2 years ago • From Google

Rating

Bad

Terrible reception ruins an otherwise great medical experience

I am completely stunned and dismayed by the unprofessional conduct of the reception team. They demonstrate zero concern for patient welfare and consistently fail to answer incoming calls, which seems to directly contradict their core responsibilities. In stark contrast, Dr Rizvi and Nurse Nosheen are exceptional professionals who provide compassionate and attentive care to patients, and I have absolutely no criticism of their performance. I urgently implore management to address the numerous complaints about the receptionist staff's discourteous attitude, as the situation has become entirely unacceptable.

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