IA

Ileana A. 2 years ago • From Google

Rating

Bad

Terrible reception ruins entire medical experience

The reception staff are absolutely incompetent and clearly unqualified for their roles. If I could file a complaint about them daily, I absolutely would. Their service is utterly terrible. While the doctors are acceptable, the front desk personnel are completely useless. After my appointment, I requested access to the restrooms, which were locked. Despite showing my pregnancy badge indicating I'm seven months pregnant, the staff callously denied me toilet access, claiming they were being cleaned. This is completely unacceptable and shows a shocking lack of basic human compassion towards a expecting mother.

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