MB

Madora B. 7 years ago • From Google

Rating

Poor

Terrible reception ruins excellent medical practice

Over the years, my general practitioner has been quite good, but the reception area is a significant drawback. Attempting to call the office can be incredibly frustrating, as they rarely answer the phone. The receptionist is utterly incompetent, and I cannot comprehend why they haven't hired someone more professional and competent for the role. Frankly, the reception service is abysmal. In the latest development, my GP has retired, and they've brought in a locum doctor who is arrogant and seems to enjoy using patients as experimental subjects. She never listens to patient concerns and always jumps to her own conclusions. The service has definitely deteriorated, and I'm now forced to seek out another GP because this situation is absolutely unacceptable. 🙅🙅

Other reviews for Lower Broughton Health Centre