LL

Lis L. 8 years ago • From Google

Rating

Bad

Terrible reception ruins good medical practice

Our family is registered at this practice. I bring my elderly mother here for her medical appointments. The physicians we've encountered are adequate, but the appointment scheduler is completely unacceptable! I'm not referring to the younger staff. She has this older, gravelly-voiced demeanor when on the phone. If I didn't care about my mother and family, I would be absolutely furious! She's inconsiderate, lacks understanding of patients' situations, and is flat-out rude, to put it mildly. Why would anyone hire someone with such a lack of compassion? Update: As of 27/03/2018... ABSOLUTELY TERRIBLE SERVICE from the RECEPTION STAFF!!! DESPERATELY NEED to train your employees in patient care and basic manners!! They are shockingly unprofessional and abrupt. They're probably reading this review and mockingly laughing!! :-( while my family continues to suffer health challenges! Their attitudes are repulsive and they're rudely dismissive without any attempt to understand. ABSOLUTELY HORRIBLE STAFF!!!

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