PM

P M. 2 years ago • From Google

Rating

Bad

Terrible reception ruins patient's medical experience

I recently visited the medical practice and attempted to describe my purpose for being there, only to be abruptly interrupted while discussing my paperwork by the most discourteous receptionist I've ever encountered!!!! Despite understanding they're experiencing significant stress, the way I was treated was absolutely appalling. She was incredibly dismissive and unhelpful. In contrast, the other staff members I've interacted with have been wonderful, taking the time to listen and providing excellent assistance. If possible, I would give a rating of negative five stars.

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