High Street Medical Centre
P M. 2 years ago • From Google
Bad
Terrible reception ruins patient's medical experience
I recently visited the medical practice and attempted to describe my purpose for being there, only to be abruptly interrupted while discussing my paperwork by the most discourteous receptionist I've ever encountered!!!! Despite understanding they're experiencing significant stress, the way I was treated was absolutely appalling. She was incredibly dismissive and unhelpful. In contrast, the other staff members I've interacted with have been wonderful, taking the time to listen and providing excellent assistance. If possible, I would give a rating of negative five stars.
Only rating this 1 star because zero isn't an option. They have 3 GPS who basically operate on a part-time basis for appointments (just check their website!). Consequently, appointment slots are..
High Street Medical Centre
Courtney Z.
Excellent surgical team at the hospital, but the general practitioners could really benefit from a more current catalog of ongoing and discontinued treatments and services.
High Street Medical Centre
Karen D.
I've consistently received top-notch medical attention at this practice. Whenever issues arise, they're addressed swiftly and effectively. I've utilized both telephone and in-person consultations,..
High Street Medical Centre
Andrew J.
The level of disrespect and mismanagement is absolutely shocking. The Care Quality Commission must intervene once more.
High Street Medical Centre
yau c.
The unexpected back discomfort was quickly addressed when the nursing staff assisted me in scheduling a prompt consultation. Dr. S demonstrated exceptional patience and professionalism during the..
High Street Medical Centre
P M.
I recently visited the medical practice and attempted to describe my purpose for being there, only to be abruptly interrupted while discussing my paperwork by the most discourteous receptionist I've..
High Street Medical Centre
Nicole B.
I sent my medical queries through the online consultation platform, and received a callback from the physician later that day. The doctor demonstrated exceptional professionalism, showed genuine..
High Street Medical Centre
Terry S.
This medical practice is an absolute joke. Scheduling an appointment is practically impossible. They claim you can book online, but even that system is completely non-functional.
High Street Medical Centre
Keri M.
I want to express my deepest gratitude to the most exceptional physician I have ever encountered. Dr. Lamb demonstrates extraordinary dedication, not just to me, but to my entire family. His..
High Street Medical Centre
Paul W.
Appalling representation of medical professionals
High Street Medical Centre
Sophie Y.
The most unprofessional and discourteous front desk staff imaginable - I was misdirected during a referral, leading to a complete failure to secure my scheduled appointment, despite receiving prior..
High Street Medical Centre
Barbara G.
I have consistently appreciated the high-quality service and personalized care I've received. It will be truly disappointing to no longer have access to their exceptional support.
High Street Medical Centre
Stephanie B.
Unbelievable!!! This general practice consistently delays appointments, leaving patients endlessly waiting, and the front desk staff's demeanor is absolutely appalling. Steer clear!!!
High Street Medical Centre
Abbey S.
The medical professionals here consistently demonstrate exceptional responsiveness and accessibility whenever assistance is required. Their support has been consistently reliable and accommodating.
High Street Medical Centre
Trevor P.
Absolutely terrible service where they completely disregard customer input and interrupt constantly. I've been waiting an excruciatingly long 3-4 weeks for results, and their entire system is..
High Street Medical Centre
Rosemary G.
Dr pals medical practice is absolutely terrible. Securing an appointment is nearly impossible, and I've been instructed that unless my condition is critical, I must call at 8am daily hoping to get..
High Street Medical Centre
steven m.