The Cedars Surgery
Nelson B. 3 years ago • From Google
Poor
Terrible reception ruins what could be perfect care
The reception team is incredibly frustrating, misplacing my children's vaccine documentation from Portugal and then turning around to criticize me for their own mistake. They consistently struggle to provide clear, helpful information. The medical staff and nurses are excellent, and if not for the reception's incompetence, I would have awarded a perfect rating. The reception staff never fail to disappoint. I recently attempted to schedule an appointment and spoke with a representative who informed me they were fully booked for the morning but suggested I call back at 1:30 PM to book an afternoon slot. When I asked to book immediately, she explained the afternoon slots were locked and unbookable at that moment. I've tried to understand the reasoning behind this bizarre booking system, but no logical explanation exists. They simply open slots for half a day, forcing patients to repeatedly call and hope for availability. Seemingly, I'm the only person who finds this approach absurd and inefficient.
Endured a painfully long 2-week wait just for an online consultation, and nearly a month for an in-person appointment. You'd need a truly critical situation to justify such sluggish service.
The Cedars Surgery
Tina W.
I have been a patient at this medical practice for more than two decades, and the physicians and personnel have consistently been exceptional. They demonstrate remarkable empathy, provide unwavering..
The Cedars Surgery
Paul H.
The registration process was an absolute nightmare, dragging on for nearly a quarter of a year. I had to make multiple in-person visits just to get things straightened out. Initially, I was..
The Cedars Surgery
Neil N.
I've been a patient at Cedars surgery for quite some time, and I was surprised to see their low Google rating, which might be reflective of outdated feedback. In our experience, the practice and its..
The Cedars Surgery
N M.
The staff here are incredibly attentive and welcoming, from the reception to the medical professionals. The doctors go above and beyond, patiently hearing out your concerns and taking care to..
The Cedars Surgery
David B.
Throughout my two-decade relationship with this medical practice, I've consistently experienced top-notch care. Their digital platforms for scheduling appointments and managing prescription refills..
The Cedars Surgery
ALT A.
This place is a complete disaster every single time. I cannot stand visiting this establishment.
The Cedars Surgery
Jess O.
Cedars General Practice stands out as the most exceptional medical clinic I've ever been registered with. Recently, we've had multiple occasions requiring medical attention, and their responsiveness..
The Cedars Surgery
Joe N.
Sharon and the entire team at Cedars Surgery transformed what could have been a devastating week of anxiety following an unexpected medical procedure into a period of tranquility and genuine..
The Cedars Surgery
Luke A.
Avoid registering at this practice! Where to begin? The reception staff are incredibly discourteous. During registration, patients are made to feel inferior to existing patients. Unlike other..
The Cedars Surgery
Nick M.
Steer clear of this medical practice at all costs... and if Dr. Stawartz is your physician, he'll likely botch your diagnosis, potentially ruining your life or leading to fatal consequences. I'm..
The Cedars Surgery
Sam M.
Despite the frequent criticism directed at the NHS, my personal experiences with Cedars have consistently been outstanding, with each interaction demonstrating exceptional care and professionalism.
The Cedars Surgery
Ashmita R.
The reception team at this medical practice ranks among the most unaccommodating I've encountered. They appear oblivious to their critical role as the initial point of contact, consistently failing..
The Cedars Surgery
Naheed M.
Medical personnel seemed disinterested and prioritized their own schedules over patient care. The entire staff, including physicians, displayed a lack of helpfulness and concern. I have no intention..
The Cedars Surgery
Ashish J.
Ineffective and lacking in professionalism.
The Cedars Surgery
Naz F.
This is hands down the MOST ABYSMAL MEDICAL PRACTICE IN THE ENTIRE UNITED KINGDOM The physician attempted to extort me for a medical certificate, and the front desk staff are INCREDIBLY HOSTILE...
The Cedars Surgery
Adam M.
unless you're an elderly woman, they'll concoct any pretext to avoid scheduling you in. You're better off just succumbing to treatable health issues that could have been easily prevented
The Cedars Surgery
Manjitsingh D.
Nurse Jayne James is truly exceptional - her professionalism, compassion, and expertise are outstanding. She approaches her responsibilities with remarkable skill and dedication, delivering care of..
The Cedars Surgery
Denita D.
The front desk staff consistently demonstrate exceptional courtesy and helpfulness. Moreover, I successfully overcame a medical issue that had previously eluded diagnosis by other professionals.
The Cedars Surgery
Claudio T.
The nursing staff provides consistent and helpful support without any issues. While the online scheduling platform is efficient for standard consultations, it falls short when patients require..
The Cedars Surgery
Venus 2.