Purbeck Health Centre
Dennis I. one year ago • From Google
Bad
Terrible reception staff ruined my entire experience
Reception staff displayed a severe lack of interpersonal skills, with the representative being exceptionally discourteous. The employee could greatly benefit from comprehensive customer interaction training.
Absolutely dreadful service. I spent a fortnight attempting to schedule a standard consultation, only to be repeatedly dismissed and told to retry the following day. Thankfully this isn't a critical..
Purbeck Health Centre
Bernadette N.
This surgical center is an absolute nightmare. The manager is hands-down the most unprofessional individual I've encountered, completely lacking in honesty. Nearly all the receptionists were..
Purbeck Health Centre
brenda t.
I believed medical professionals were meant to prioritize patient well-being! Where has compassion gone? My recent encounter with a female physician was shockingly discourteous. I rarely visit the..
Purbeck Health Centre
sevenaces79 s.
Terrible experience! I've encountered numerous problems with this medical practice over time! I reached out to schedule a GP consultation today following my ruptured eardrum! As a healthcare..
Purbeck Health Centre
Suvetha S.
Amazing! After years of frustration, I finally encountered a delightful receptionist who was genuinely helpful when I called. Previously, their customer service was absolutely dreadful, particularly..
Purbeck Health Centre
Cameron D.
This establishment deserves zero stars, if that were possible. I emphatically urge EVERYONE to steer clear of registering or continuing treatment at this medical practice! The personnel are..
Purbeck Health Centre
Bartlomiej C.
I've uncovered yet another example of the NHS's systemic inefficiency and misuse of public funds. The staff, particularly at Purbeck Health Centre, seem to harbor a deep disdain for patients,..
Purbeck Health Centre
Abi S.
Communication with this business has become incredibly frustrating. They've eliminated phone booking and now force everything through digital channels, which significantly complicates what should be..
Purbeck Health Centre
Robert b.
Absolutely no concern or consideration shown whatsoever. Completely disappointing experience with zero attention to my needs or situation. Feels like I'm completely invisible and unimportant to this..
Purbeck Health Centre
Afra A.
I'm consistently unable to secure any appointments. When I attempt to schedule at 8 AM, they claim they're completely reserved. This medical practice demonstrates complete unreliability and poor..
Purbeck Health Centre
Debbie H.
I'm genuinely surprised by the critical remarks, as my interactions with the staff have consistently been exceptional. Every employee I've encountered has been incredibly supportive and goes above..
Purbeck Health Centre
Ricardo P.
Refused to schedule an appointment for my young child, simply dismissing us with a blunt "no" without any explanation or consideration.
Purbeck Health Centre
Sandra O.
Stantonbury medical practice is absolutely terrible. The physicians refuse to see patients at their discretion. Booking an appointment is virtually impossible. It's extremely challenging to consult..
Purbeck Health Centre
Dennis I.
Reception staff displayed a severe lack of interpersonal skills, with the representative being exceptionally discourteous. The employee could greatly benefit from comprehensive customer interaction..
Purbeck Health Centre
Tanya G.
Excellent procedure, the medical team is outstanding!
Purbeck Health Centre
David D.
The reception team isn't to blame, but the service has become completely ineffective. Everything used to run smoothly when Harry was managing the practice. Since his departure, the quality has..
Purbeck Health Centre
Ana K.
Steer clear of this medical facility—their staff is unprofessional and discourteous.
Purbeck Health Centre
Gemma H.
I have absolutely no complaints about the service I experienced today. Having been a patient at this practice on and off throughout my life (with breaks during military service), I was particularly..
Purbeck Health Centre
Leoni S.
Trying to secure a medical consultation at this facility has been a nightmare. Since March 2021, I've been persistently attempting to schedule an appointment, calling precisely at 8am only to..
Purbeck Health Centre
Anonymouse
This surgery has been, is currently and always will be a dreadful one. Swapped one awful online triage system for a different one that doesn't even allow you try and get to see someone. If you..
Purbeck Health Centre
Robbie B.