PV

Paula V. 4 years ago • From Google

Rating

Bad

Terrible reception staff ruined my healthcare experience

Absolutely dreadful treatment by the female staff at the front desk. They cut off phone calls abruptly when patients are trying to schedule appointments, display extremely unprofessional behavior, and force people to endure nearly half an hour of waiting just to book a consultation. When I was in the process of providing my personal information, they rudely terminated the call. I am completely determined to find a new general practitioner, and it's utterly unacceptable that no one addresses the ongoing misconduct of these reception employees!!!!

Other reviews for Mulgrave Road Surgery