YP

Yvonne P. 3 years ago • From Google

Rating

Bad

Terrible receptionist ruined my entire medical experience

Where do I even begin with the receptionist? Absolutely frustrating. As a qualified nurse, I found the interaction completely unacceptable. What medical credentials do they even have? When I tried to get my doctor's name, the receptionist just talked over me, refusing to listen. It's shocking how they can speak to patients this way, yet if we responded similarly, we'd be accused of having zero tolerance and immediately dismissed. This surgery desperately needs to hire staff with better communication skills and basic courtesy!!! (And no, I'm not referring to Cheryl or Julie.) Potential patients, beware: if you want to speak with a doctor, you'll likely be redirected to a receptionist who apparently knows everything. The service is so poor that I was forced to give one star, and even that feels generous. Avoid this place if you value professional medical communication.

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