Healthy Prestatyn
SJ
S J. 2 years ago • From Google
Bad
The initial experience was far from ideal. I called to discuss my symptoms and was directed to complete an electronic form. After doing so, I was advised to contact 111, who recommended I secure an immediate appointment. When I called Ty nant back, I encountered a receptionist with a notably unfriendly demeanor. Her repeated "hello" greeting was delivered in such an off-putting way that her lack of professionalism was palpable. It's remarkable how you can actually sense someone's attitude through their tone. The reception staff here are absolutely terrible. When I phoned to inquire about my hip and knee X-ray results, the receptionist casually declared they were fine - as if she were a hidden medical expert. Subsequently, I received a hospital referral and discovered I need to see a physiotherapist to address and improve my physical condition through targeted exercises. Despite the challenging front-desk interactions, the doctors themselves are excellent once you navigate past the hostile receptionists.
Jacob D.