Conway Medical Centre

Absolutely appalling front desk staff with terrible attitudes. Completely unprofessional conduct Total lack of patient consideration While the surgical team and medical professionals are competent,..

A truly abysmal healthcare provider. They consistently fail to pick up phone calls, and on the rare occasion they do, they immediately disconnect. The phone line is perpetually engaged, the..

I secured a phone consultation, but it requires me sacrificing half a working day for a mere 10-minute conversation with my doctor. The GP could ring anytime between 9am and 1pm, yet I'm unable to..

The employees here are incredibly discourteous and seem incapable of displaying even the most basic friendliness or warmth.

Medical professionals are excellent, but the front desk staff demonstrate a remarkable lack of interpersonal skills when interacting with patients. They appear robotic, almost like automated..

Absolutely terrible service with extremely unprofessional staff. The representatives are discourteous, aggressive, and dismissive. They consistently mispronounce names, interrupt conversations, and..

The physicians at this clinic are wonderfully caring and responsive, addressing every medical query or worry I've encountered with the utmost professionalism. I'm truly grateful to the front desk..

I've been a patient at this medical practice since childhood, just like my entire family. The doctors, reception staff, and nurses have consistently been incredibly supportive. I've never..

ABSOLUTELY ABYSMAL SERVICE, the personnel consistently ignore incoming calls, and when they do answer, their demeanor is entirely unprofessional. Repeatedly, these incompetent employees will pick up..

09/12/2020: I can confidently declare this is absolutely the most terrible medical practice imaginable! How can an establishment like this possibly remain operational! 10/12/2020: Following my..

Pleasant overall, but the waiting area's temperature is unbearable. The staff has been great, yet the heat makes it challenging to catch your breath while waiting.

I phoned in and the front desk staff member was incredibly supportive, quickly addressing my concern. Iman truly represents the best of Conway medical centre and deserves recognition for her..

It seems like the medical staff have been reluctant to engage since the 2019 pandemic... Passing away appears more straightforward than navigating the gatekeepers (receptionists) at Conway Medical..

They completely disregard customer concerns and show zero interest in resolving problems.

The receptionist displayed an incredibly unprofessional demeanor, communicating in an extremely disrespectful and inappropriate manner. Their conduct was shockingly discourteous and lacks basic..

My young child was severely unwell with a high temperature and fever for several days. I attempted to manage it using Calpol and Nurofen, but his temperature remained extremely elevated (39/40). I..

A solid and dependable medical practice. The staff are consistently professional, attentive, and friendly. Appointments are straightforward to schedule, and wait times are reasonable. The doctors..

Wait times are consistently excessive, and getting through seems impossible.

Receptionists display an appalling lack of professionalism, demonstrating zero understanding of basic customer service or patient courtesy. The service is abysmal, with wait times stretching beyond..

This medical practice is absolutely terrible and doesn't warrant any rating whatsoever - zero privacy! The Monday nurse is incredibly unprofessional and disrespectful. She completely fails to..