MM

Mary M. 3 years ago • From Google

Rating

Bad

Terrible receptionists ruin entire medical practice

0 stars! I'm confident that nearly all patients at this GP would agree that 80% of the problems stem from the receptionists! Their communication skills are absolutely atrocious. I value my GP and tolerate these terrible interpersonal skills because of the medical care! But seriously, enough is enough! They seem to forget that we're all professionals who deliberately chose our careers! Yet they consistently perform poorly in theirs! If anyone can suggest some quality practices in the area, I'd be incredibly grateful because these discourteous and hostile staff fail to understand that quality of care starts with their initial interaction, not when I'm seated with my doctor. Everyone can have an off day, but EVERY single time we contact or visit?? After 15+ years with this practice, the standard of care and professionalism has dramatically declined to an unacceptable level!

Other reviews for Stopsley Village Practice