Arbury Road Surgery

Always had a smooth experience at Arbury GP. The nursing staff are delightful 😊

Booking a doctor's appointment has been an incredibly frustrating experience. When I urgently needed medical help and requested an emergency slot at 8 AM, I was told the emergency doctor was fully..

A welcoming and supportive medical practice that truly stands out. The entire facility is excellent, with doctors who are highly competent and nurses who go above and beyond to assist patients. I..

Dr. Libby demonstrated remarkable compassion and professionalism during our consultation. Her attention to detail and clinical expertise were truly impressive.

I've been a patient at this medical practice for nearly a decade and my appreciation knows no bounds. Every member of the staff has consistently demonstrated a wonderful combination of warmth,..

Welcoming and supportive front desk staff made the experience pleasant. Despite being third in line, the wait wasn't lengthy. My daughter received a medical consultation and antibiotics within 60..

I am currently in the process of filing an official complaint against Dr. Jaana Karttunen. What an absolutely terrible healthcare professional! She did nothing but scold me for supposedly wasting..

My visit to Arbury Road Surgery left me thoroughly dissatisfied. The medical team demonstrated a notable absence of professional conduct and compassionate care. They appeared ill-equipped and..

Deeply let down by my encounter at this medical facility! One would anticipate healthcare professionals to display compassion, warmth, and genuine concern for their patients - but that was far from..

These people are utterly incompetent, incapable of executing even the most basic assignment. Four staff members failed to complete a straightforward task. If you seek quality healthcare, your only..

I'm deeply troubled by the lack of accountability towards patients and am currently contemplating filing a formal complaint regarding what I perceive as unethical conduct, including disregarding..

Some physicians dismiss patients who aren't their usual clients, display negligence in medical care, and are reluctant to issue sick leave certificates, treating patients with suspicion. They..

I truly wish there was an option for zero stars in the rating system. The receptionists display an unacceptable level of rudeness, and even more shockingly, a Management team representative abruptly..

I've had positive interactions before, but my blood test appointment on September 30th was a completely different story. I was utterly appalled by the unprofessional conduct of the nurse named..

Unquestionably the most terrible surgical procedure ever!!!!!!!

Completely useless. Patients are clearly an afterthought. Even with explicit hospital guidance. I was instructed to follow up on my own prescription, which is completely unacceptable. The reception..

I've been through a frustrating series of provider changes at this medical office. First, my original doctor departed, then their replacement also left. Now I'm stuck with a physician who dismisses..

Dialed their number at 17:36 and was left waiting endlessly until 18:02, when they abruptly shut down operations ahead of schedule and terminated my call simultaneously... absolutely fantastic..

Staff at the front desk lack compassion, Consistently discourteous

The front desk staff member demonstrated a complete lack of understanding and flexibility. Despite our minimal 5-minute delay for a 16-week vaccination, she insisted we reschedule, pushing our..