WM

William M. 4 years ago • From Google

Rating

Bad

Terrible scheduling ruins good doctor's reputation

Dr. Nathans seems personable and competent from my perspective. However, the practice's administrative processes are so disorganized and inefficient that I cannot endorse them. One would expect a professional medical office to have a structured appointment system, but instead they rely on an unpredictable phone-based approach with no guaranteed response. This is particularly problematic when patients are unwell and have constrained schedules due to work commitments. Despite numerous critical reviews highlighting these issues, the staff appears completely uninterested in improving their operations, which is deeply frustrating.

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