David R. one year ago • From Google
Bad
Scheduling here is a complete nightmare. The only way to secure an appointment is by calling precisely at 8am, which is impossible for someone my age. By the time I can make a call at 9am, every single slot has already been snatched up. This booking process is utterly ineffective and shows zero consideration for patients with limited mobility or alternative morning commitments.
juliet l.
one year ago Delightful and welcoming employees who made my experience truly pleasant.
SHazna B.
one year ago Front desk staff completely useless and unhelpful
Dave C.
2 years ago I consistently utilize the digital inquiry channel and have invariably received a reply by the next day. The personnel are welcoming and easy to engage with, particularly Helen and Lauren. I've..
Paul S.
one year ago During my latest visit, the entire team at Woodlands demonstrated exceptional customer service, displaying a high level of competence and courtesy.
Dean H.
2 years ago Terrible experience. The front desk staff are incredibly rude and unwelcoming, making it nearly impossible to schedule an appointment with a doctor when you're genuinely unwell. While the physicians..
Sandra F.
2 years ago The team genuinely puts in maximum effort, with welcoming and polite staff. The physicians are comprehensive and attentive, taking the time to fully understand your concerns without feeling hurried...
LEANNE C.
one year ago Consistently helpful, courteous, and providing top-notch assistance with a friendly approach
Mark L.
one year ago Staff at the front desk were incredibly accommodating, and the nurse managed to schedule me promptly. Outstanding service overall.
Terrie C.
3 years ago The service is utterly appalling, with staff displaying a complete lack of professionalism and basic courtesy. I'm stuck with this practice against my will, having been transferred from Dr. Sharma..
Tracey E.
one year ago The medical team consistently goes above and beyond to address my concerns promptly. They demonstrate empathy, expertise, and flexibility, often offering earlier appointment slots when available. I..
Jennifer K.
3 years ago I've been registered with this general practice for twelve months now. Typically in good health, my interactions have been limited but consistently excellent. On one occasion out of roughly ten..
Paula F.
9 months ago A heartfelt thank you to the entire team at Woodlands, with special recognition to the prescription staff member who consistently ensures my weekly repeat prescription is processed, signed, and..
Margaret H.
2 years ago Absolutely delighted with the procedure, incredibly courteous staff, fantastic front desk team, Dr Thompson consistently helps me feel comfortable and actively seeks to address my concerns
T B.
one year ago I am utterly frustrated by the consistently subpar treatment from the front desk personnel. The reception team at this medical facility display shockingly discourteous behavior and deserve a..
L S.
one year ago I've been a patient at this medical practice for many years, and despite the challenges of managing multiple locations and a growing patient base that can sometimes make phone communication tricky,..
Abdul G.
9 months ago Top-notch customer support that truly exceeded my expectations
Tatiana B.
3 years ago Absolutely dreadful! The most appalling customer service I've ever encountered! I was unable to schedule an appointment for my child over two consecutive days - we sought guidance at Boots,..
Nadia H.
2 years ago My family has been loyal to this GP for generations, and we've observed a deterioration in staff quality. While the doctors seem acceptable, the receptionists are absolutely appalling. I'm at a loss..
Peter A.
one year ago The front desk staff consistently demonstrate excellent customer service, offering friendly and supportive assistance at every interaction.
Natalie M.