A

Alice 8 months ago

Rating

Poor

  • Appointment

    Bad
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Bad
  • Respect

    Bad
  • Seen On Time

    Bad

Terrible service

So disappointed in the service given by Rezwana Akhtar today. Reception staff are super helpful, respectful and understanding. However this cannot be said for Rezwana. Rezwana does not appear to be trained in communication with people with autism in my opinion. Rude, did not listen, did not read my history, kept interrupting, so much so that I had to disconnect the call which also led to a severe meltdown. So, so disappointed in the service. If you have autism, do not join brooke surgery.

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