Claypath Medical Centre
Evan one month ago
Poor
Appointment
BadReception
AverageCleanliness
ExcellentCare
BadRespect
BadSeen On Time
BadTerrible service
Absolutely disgusting service. Not only do you have to wait 5 weeks for an appointment, they feel entitled to mess around with taking off your repeat prescriptions without telling you. I came here as a student in October 2025, booked an appointment to get my sleep meds reviewed as it was no longer working. GP said he’d do a referral to a psychiatrist and therefore would wean off my current meds. He took it off my repeat prescriptions without telling me and considering how long it takes for a referral to materialise, I needed some sleep support but the practice was so against prescribing this medication to me again so I went through 4 months of hassle until I finally got it re-prescribed. I called up reception who confirmed a referral was made in November. I found out 6 months after October (in March) that no referral was ever made. I made a SAR request as a result of this, and discovered an undisclosed letter confirming my current medication could be increased in dosage where I was consistently told before that it could not - this letter was a month old and I would not know of it if not for the SARs. I received a text today saying they are putting me on a new medication. They did not give me any information whatsoever about this new medication - instead, on my NHS app, my current medication is completely removed AGAIN and no new medication is added. DO NOT go to this GP practice, especially if you are a student on repeat medication. They will mess you around consistently and they don’t know what each other are doing, let alone themselves. Diabolical service from them.
A welcoming and well-organised practice where booking appointments is straightforward and the reception staff are consistently supportive. The clinical team members are excellent and my experience..
Claypath Medical Centre
Carol P.
The team members demonstrate helpfulness, compassion, and a caring approach.
Claypath Medical Centre
Steven M.
Claypath practice and the team members there deserve only positive feedback from me. Every person I have encountered at this location has demonstrated genuine care, shown flexibility in their..
Claypath Medical Centre
Margaret U.
Straightforward to get through by telephone. Able to secure appointments with minimal waiting time. The team were friendly and provided a satisfactory level of care.
Claypath Medical Centre
huan h.
I had a positive experience. The healthcare professional I saw was very pleasant and approachable.
Claypath Medical Centre
Susan H.
I appreciate the convenience of the application for managing prescriptions and viewing appointment details. The interface is straightforward and user-friendly. It would be beneficial if online..
Claypath Medical Centre
A S.
I attended an appointment for my routine annual health check. The appointment ran on time and I felt that the healthcare professional genuinely cared about my wellbeing and was attentive to my..
Claypath Medical Centre
Diane W.
I have consistently had a positive experience at this practice. The reception team has always been helpful and accommodating. I feel fortunate to have access to such a good medical practice.
Claypath Medical Centre
Shane B.
I experienced a serious respiratory illness in recent years, during which an additional chronic condition was also identified. Throughout the subsequent period, I underwent various diagnostic..
Claypath Medical Centre
John R.
Initially had a positive experience, but this changed when an online form system was introduced. When experiencing significant discomfort with a hip-related concern, I was informed of a lengthy..
Claypath Medical Centre
Terry L.
This is the finest GP practice I have attended, and I can assure you I have no affiliation with the surgery. The staff make you feel valued and genuinely looked after.
Claypath Medical Centre
Jess D.
Having not received the kindest care before within the practice, I had a brilliant experience during my recent appointment. The clinician I saw was considerate, understanding and listened to all my..
Claypath Medical Centre
jean r.
I had a very professional experience with everyone involved in my care. I was away for a while due to relocating outside the area, and that period wasn't as positive for me. I'm delighted to have..
Claypath Medical Centre
Climber l.
I cannot overstate how transformative my experience as a patient at this practice has been. I have never felt so genuinely supported and cared for by the NHS. The clinical staff member I worked with..
Claypath Medical Centre
Jill M.
Had a health check with a member of the clinical team today, and they proved to be a real asset to the practice. They demonstrated good knowledge, were approachable and worked efficiently. The..
Claypath Medical Centre
jacqueline h.
I am very satisfied with the care I have received. All members of the team have been courteous, supportive, and demonstrated a high level of professionalism throughout my visits.
Claypath Medical Centre
Fred S.
The healthcare professional I saw was as usual very friendly and communicated clearly about what they were doing, which helped me feel reassured. They were a credit to the practice and demonstrated..
Claypath Medical Centre
David Y.
Outstanding care with minimal delays in scheduling appointments
Claypath Medical Centre
Christine T.
The team members are consistently friendly and welcoming. Appointments are typically available promptly when needed, often on the same day. Regular annual check-ups are a valuable approach for..
Claypath Medical Centre
Stewart W.
Satisfactory. Consistently supportive.
Claypath Medical Centre
Alan R.