Green Practice
Aneesa C. 4 years ago • From Google
Bad
Terrible service after 30 years with practice
Every interaction with this practice fills me with dread. Getting through to them is nearly impossible, with phones rarely answered. The staff are condescending and unhelpful, consistently deflecting questions with vague "call back later" responses. When I sought to reschedule my baby's immunisations, the receptionist dismissively suggested I find another surgery. After three decades of loyalty, I've reached my breaking point. Their appointment system is infuriatingly inconsistent - they'll make patients wait endlessly, even when the surgery appears empty, yet they'll instantly cancel if you're mere minutes late. I've experienced calling a week in advance to cancel an appointment, only to still receive a 'did not attend' text on the day. While I've tolerated their poor service, I cannot accept subjecting my child to such treatment. My entire family has been registered with this GP practice for generations, but now everyone is transitioning elsewhere. I recognize the pressures on healthcare services, but what's most distressing is the administrative staff's complete lack of compassion. Empathy should be the fundamental requirement for anyone working in a medical setting, yet they seem entirely devoid of it.
Receptionists make decisions so you may not be able to see anyone professional. They also speak each other in their own language in front of patients so not sure whether they are talking bad about..
Green Practice
Dyinral C.
This general practitioner's office is absolutely dreadful! Registering here was a huge mistake. I'm baffled why, despite numerous negative reviews, they haven't replaced their front desk staff...
Green Practice
Alecks O.
This place is absolutely terrible, and the reviews don't lie. It's hands down the most deplorable establishment in the entire region. Stay away at all costs! The staff and medical professionals are..
Green Practice
Stephen J.
I've never experienced a more appalling medical practice in my life, and I'm firmly convinced it deserves complete closure. The moment I entered, the front desk staff were shockingly discourteous..
Green Practice
Roberta T.
My scheduled consultation has been abruptly terminated, with the clinic claiming I've been 'excessively scheduling appointments' recently. However, this is directly related to a persistent medical..
Green Practice
Stefan V.
I've found the most incredible general practitioner imaginable! Their compassion and warmth are unparalleled. When I arrived at the clinic around 10 in the morning, I was greeted with a delightful..
Green Practice
Farida A.
Green Practice is absolutely terrible and ranks among the most subpar healthcare providers. The personnel are extremely discourteous and completely unaccommodating. They demonstrate no genuine..
Green Practice
Sandip B.
The staff displayed a complete lack of understanding regarding time-sensitive matters. Several reception employees exhibited extremely discourteous behavior. The general practice's organizational..
Green Practice
Steve L.
My recent health screening was top-notch. Blood pressure and blood test results were fantastic, and the nurse was incredibly informative. The entire process was swift and seamless. The staff was..
Green Practice
jorena d.
An absolute disaster of a medical practice. The front desk staff is so incompetent and rude that they shouldn't even qualify for the most minimal rating possible.
Green Practice
Adam K.
This product is so terrible that it doesn't even deserve the bare minimum rating of one star. Absolute waste of time and money.
Green Practice
Sabrallah Z.
The staff at this place are incredibly discourteous and show zero empathy. I've visited multiple times with pressing matters, but they treat me as if I'm not even a person. Their lack of basic human..
Green Practice
jason m.
Complete disaster of a business. STEER CLEAR. They casually cancel scheduled visits and dismiss your concerns by suggesting you can simply reschedule for the next day like it's no big deal.
Green Practice
Random K.
Visited the clinic with a respiratory illness. Once again, my regular physician was unavailable. The nurse practitioner completely disregarded examining my lungs. He fumbled with the thermometer,..
Green Practice
Monika S.
I suggest you take a closer look at your front desk staff's conduct. The receptionist displayed a distinctly unprofessional demeanor during my initial contact since relocating to Hounslow. She was..
Green Practice
Amit S.
How can I express my extreme dissatisfaction. I was naive to register with this GP despite reading the warning signs in previous Google reviews. Every single review I previously read turns out to be..
Green Practice
Vikram M.
I am preparing to contact NHS England once more about this medical practice. I strongly advise against registering here. My family and I will be transferring to another surgery. It might be equally..
Green Practice
Ar Z.
The most appalling service I've ever encountered. The reception staff and employees are incredibly discourteous and unaccommodating towards patients, displaying absolutely no respect or..
Green Practice
Amina T.
Absolutely terrible experience. The female physician dismissed my concerns, implying I was unnecessarily frequent in my visits. She incorrectly assessed my medical condition, causing me to endure..
Green Practice
Sheethal 2.
Absolutely dreadful experience with Dr. Amin. Seems solely focused on rushing patients through without any genuine care or interest in understanding their concerns. Completely unprofessional and..
Green Practice
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