Kelvedon & Feering Health Centre

I'm incredibly frustrated with the current situation regarding my mother's monthly medication. She's been without her necessary prescription for several days now. After a prolonged delay, she..

Terrible experience with unprofessional, discourteous employees and a complete lack of female physicians. Absolutely avoid this healthcare facility.

I'm puzzled by the negative feedback circulating. Despite initially facing a challenging scenario with childcare preventing my hospital visit, the staff were incredibly supportive. The receptionist..

The medical practice has some competent staff, but the overall management is utterly dysfunctional. Prescription processing is consistently neglected, and the telephone communication is perpetually..

It's truly disheartening to see dedicated healthcare workers undermined by the poor technological infrastructure of this medical practice. Their phone system is abysmal, and the interior design..

I've been attempting to contact the front desk repeatedly over the last several days, but I'm getting absolutely nowhere. Every time I try, I either end up waiting on hold for 20 minutes or get a..

Karen, the nurse at Kelvedon & Feering Health Centre, embodies pure empathy and kindness. Her exceptional compassion transforms what could be routine medical appointments into genuinely pleasant..

At last, a commendable standard of medical attention. My aging parents can now obtain in-person consultations either immediately or the next day. Dr Gill has been exceptional in treating them. The..

The phone interaction with the receptionist today was extremely unpleasant, and I'm thoroughly dissatisfied with both the reception staff and the medical professionals at this facility.

My wife has been struggling to secure a medical appointment for weeks, constantly being informed that she must call precisely at 8am daily. The catch? If she can't make that exact time, tough luck...

Called repeatedly, over 140 times since early morning, and still unable to connect or reach anyone

Completely useless service. Virtually unreachable. They claim "just call at 8:00" which I do, only to be met with an endless waiting line and then unceremoniously disconnected for spending too much..

The front desk personnel display an appalling level of discourtesy. They consistently exude an air of superiority and speak with a patronizing tone to everyone. Even when posing a simple inquiry..

If only I could give zero stars, that would be even better. Not only is the receptionist rude, but she seems past her prime and should have retired long ago. The manager is completely clueless - I..

This service is absolutely terrible - I wish I could rate it even lower than the minimum possible score. Steer clear at all costs.

Ever since the practices combined, securing an appointment has become incredibly challenging. On Monday, I encountered a perpetually busy phone line and dialed over 60 times before finally getting..

Smooth sailing throughout my entire experience. No complications whatsoever. The medical professionals - from physicians to nursing staff and administrative personnel - have consistently provided..

Absolutely dreadful healthcare setup: attempting to secure a doctor's appointment feels like an endless ordeal. The system forces you to repeatedly call at specific times—8am or 1pm—and if slots are..

I've been unable to get through to the surgery's phone line, with multiple attempts from Thursday to Tuesday just to schedule a telephone appointment. Despite being given a slot for Saturday the..

The standard protocol is to visit Urgent Care Center in Colchester or dial 111. Advance booking is impossible, and patients are simply instructed to call at 8 am, only to be told no appointments are..