HM

Holly M. 2 years ago • From Google

Rating

Bad

Terrible service and attitude at beechwood medical center

I anticipate challenges with scheduling and accessing care at a general practice, but the team at Beechwood has consistently demonstrated a level of discourtesy that goes beyond typical frustrations. Attempting to book an appointment feels like an interrogation, with staff members who seem more interested in creating obstacles than providing assistance. Despite recognizing the inherent stress of their role, I find the attitude of one specific receptionist to be particularly abrasive and devoid of basic compassion. The lack of professional courtesy and empathy is striking and makes what should be a straightforward interaction feel hostile and unwelcoming.

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