Trinity Medical Centre
April B. 5 years ago • From Google
Bad
Terrible service and breach of patient privacy
I've encountered several problematic situations now. Last year, I experienced a deeply personal issue where a receptionist was completely unprofessional. She carelessly misread my results over the phone and was extremely discourteous. Even worse, while waiting for my appointment, my medical details were publicly displayed on a screen in the waiting room for everyone to see! I informed them this was a clear data protection violation and suggested legal action was possible. The doctor did eventually call to apologize. This year, I urgently needed specific medication and my prescription was sent to the practice. When I arrived to collect it, the same unhelpful receptionist claimed they were closing and directed me to my chemist, despite it being before 6:30 when they were still open. She blatantly lied! My prescription was right there! I've been struggling to secure an appointment for weeks due to potentially serious ongoing symptoms, and I'm restricted to calling only at 8am on Tuesdays. While some doctors and nurses at the practice have been excellent, thorough, and compassionate, one particular physician consistently fails to listen. They interrupt constantly and remain fixated on their computer screen. I've previously left consultations feeling distressed and dismissed, with nothing more than a blood test form thrust at me. Fortunately, another doctor referred me to hospital immediately, where I was diagnosed with a condition requiring urgent treatment within weeks to prevent further bodily damage. I'm truly grateful I sought a second opinion. Overall, I'm extremely dissatisfied with my treatment!
Completely worthless service. I was instructed to call at 8am to schedule an appointment. When I called at the exact time, they claimed all slots were booked and only one doctor was available for..
Trinity Medical Centre
nigel j.
The employees consistently demonstrate a welcoming and supportive attitude, going out of their way to assist customers.
Trinity Medical Centre
Nick P.
I underwent a standard medical procedure at Dr Kulkani's morning clinic, and the entire experience was incredibly professional and supportive from start to finish. Throughout the consultation and..
Trinity Medical Centre
Barb B.
I care for my elderly parents during this challenging time, and I am immensely grateful for the exceptional assistance provided by the entire team at Trinity Medical Centre. Their unwavering..
Trinity Medical Centre
Di S.
After staying loyal to one physician for nearly six decades, I've recently transitioned to this medical practice. My initial interaction was with the practice nurse, and yesterday I met Dr Kulkarni..
Trinity Medical Centre
DANG3R D.
Dr. Kulkani is truly exceptional, successfully eliminating a cyst that had been troubling me for half a decade. His approach is compassionate and thoughtful. Although this wasn't my regular medical..
Trinity Medical Centre
Robert P.
I've been a patient at this medical facility for more than two decades, and I consistently encounter exceptional doctors and nursing staff. I wholeheartedly endorse this healthcare provider to..
Trinity Medical Centre
Lynn Gater
Having been told I needed a jab by a GP, although I felt it to be of more importance that the cervical and thoracic stenosis was dealt with to enable me to walk again without falling down. I obeyed..
Trinity Medical Centre
michelle l.
Got a cyst surgically excised this afternoon, and the scheduling was impressively swift. Dr. Kulkarni was exceptionally professional and put me at ease throughout the procedure! An outstanding..
Trinity Medical Centre
April B.
I've encountered several problematic situations now. Last year, I experienced a deeply personal issue where a receptionist was completely unprofessional. She carelessly misread my results over the..
Trinity Medical Centre
Martin U.
104 attempts just to be informed no availability, come back another day?? Undoubtedly the most incompetent medical facility in Stoke On Trent. Seeking out a more professional healthcare provider
Trinity Medical Centre
Joy J.
Dr Kulkarni conducted a minor procedure with exceptional expertise and a comforting demeanor. Typically, this type of surgery wouldn't be available through standard NHS services. For me, the impact..
Trinity Medical Centre
lindsay r.
Terrible antiquated method of calling at 8am desperately trying to secure a medical slot, dismissive front desk personnel who interrupt constantly. So much for a compassionate healthcare approach.
Trinity Medical Centre
Prime D.
Always reliable and supportive, I'm truly grateful
Trinity Medical Centre
Lucy B.
Throughout my decade-long relationship with Trinity, I've consistently experienced exceptional support from their entire team. My children with special needs receive outstanding care, and I..
Trinity Medical Centre
Adam R.
I've been a patient of Dr. Kulkarni for an extended period, and consistently receive top-tier care and assistance.
Trinity Medical Centre
Bobb711819 B.
Got my COVID-19 shot today, and it was absolutely fantastic. From the moment I stepped inside until I walked out, the entire process took under 5 minutes. The staff at Trinity medical centre were..
Trinity Medical Centre
Shelley M.
I wholeheartedly endorse this medical practice for all patients, but particularly for families with kids. The front desk staff demonstrated exceptional compassion, recognizing how swiftly children..
Trinity Medical Centre
Matthew B.
Throughout my entire life, this medical practice has been my go-to healthcare provider. Over the years, I've encountered various medical challenges, and Dr. Kulkarni has consistently addressed them..
Trinity Medical Centre
Hazel H.
I had been dealing with a persistent small wound on my chest that stubbornly refused to heal for quite some time. Eventually, I scheduled a consultation with Dr. Kulkani, who promptly arranged a..
Trinity Medical Centre
itzcompo y.