JR

Jose R. 9 months ago • From Google

Rating

Bad

Terrible service and communication at medical center

I'm grudgingly giving 1 star only because the receptionist has slightly improved from previous interactions. Getting medical care here is impossible - I was forced to see a nurse months ago due to unavailable doctor appointments, and they didn't even order the correct blood tests. After waiting two weeks with worsening symptoms, I finally got an appointment, only to be told by the receptionist that I was scheduled for a physiotherapy session for back pain - which they dismissively called a "misunderstanding" when it was clearly their error. They then offered me another appointment in a week, leaving me so frustrated I could barely respond and just wanted to give up. This clinic consistently fails to take responsibility and creates more stress than the actual medical issue, so I only come when absolutely desperate. Truly disheartening.

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