Riverside Surgery

Dr. Padiyar stands out as the sole professional in this entire medical practice. Every other staff member, including long-standing receptionists, represents the epitome of unprofessional and..

Absolutely zero stars warranted! The process of scheduling an appointment is a complete nightmare. I sought to modify my birth control method, but was inexplicably blocked from doing so. I've been..

I stopped by this morning seeking a straightforward item—a Diabetic recording Diary—and was met with blank stares from three receptionists. After I recommended they consult a nurse, I received the..

The front desk staff are incredibly dismissive, acting as if patients are an inconvenience when calling. Scheduling appointments is particularly challenging, especially for families with infants...

Getting through to a live person here is practically impossible - you've got better odds of hitting the jackpot than actually reaching customer support.

I arrived for a midwife appointment, and the older woman at the middle window completely disregarded me while blatantly browsing Facebook. Despite my repeated greetings, she continued scrolling on..

Appointment missed and call delayed on 11.04.2022 by 47 minutes (Dr/Ms Joy Victoria Williams - Pier Road Surgery) - The physicians demonstrate poor spelling skills and incorrectly document medical..

Complete waste of time, steer clear, you'd be more productive waiting in the emergency room for half a day

The registration process dragged on for over two months, demonstrating an unacceptably low standard of customer service.

During my visit to Riverside Surgery - Pier Road Branch on (19/11/24), I experienced a profoundly distressing encounter that left me feeling marginalized and disrespected as a patient with a..

Completely worthless. Whenever you require their services, they have zero availability, a fact you only discover after wasting at least half an hour trapped in their phone queue. Steer clear of this..

Jenny Oliver provided outstanding customer support that truly exceeded my expectations.

This doctor is absolutely the most terrible medical professional I've ever encountered.

I've been a patient at this medical practice since 2012, and despite my multiple health challenges, I can confidently endorse their physicians. Each consultation I've experienced has consistently..

An absolute ordeal trying to reach the front desk by phone! After enduring endless ringing for 10 minutes, they simply disconnect the call!? Incredibly exasperating.. this ongoing issue definitely..

The medical professionals are competent and maintain a professional demeanor, but the front desk staff urgently require training in interacting with patients like myself who have Asperger syndrome..

Extremely frustrating medical practice that constantly pushes patients towards online consultations. They provide zero meaningful guidance and are completely inflexible. Even when patients lack..

Absolutely deserving of a zero-star rating if such a thing were possible. UTTERLY DISASTROUS.

Completely revolting - I'm battling a chest infection and knew I required antibiotics. When I approached the reception, they were extremely unhelpful and dismissive. They refused to prescribe..

The establishment is completely inadequate, with staff displaying appalling customer service. I've been stuck in a frustrating limbo for more than six weeks trying to obtain a medical certificate,..