Church View Surgery
Jon H. 7 years ago • From Google
Bad
Terrible service and communication at this medical practice
To tell the truth, this medical practice has consistently fallen short of expectations. The situation has only deteriorated recently. Attempting to reach them by telephone is an incredibly time-consuming ordeal, with the constant risk of being disconnected during the interminable wait. The reception staff are pleasant when contact is finally established, though one claimed to have attempted a callback during a momentary signal loss, which my phone log did not corroborate. A physician eventually contacted me a day late, leaving a message on my landline without making any effort to reach me on my mobile - an oversight that defies logic and represents substandard care. Ultimately, I was compelled to visit the reception desk in person to resolve the issue. I will be transferring to another surgery and strongly recommend against registering with this one.
The service quality is subpar. I underwent a surgical procedure in April, and since then, I've been unable to secure an appointment with any of the doctors. The post-operative care is inadequate. I..
Church View Surgery
Elizabeth N.
Submitted my anima request back in August with assurances that a comprehensive action plan was developed. Subsequently, I was expecting follow-up from a physician and a physiotherapist. However,..
Church View Surgery
Dot D.
I've been a patient at Church View Surgery for over two and a half decades, and I never encountered any issues with doctor consultations until the COVID-19 pandemic, which I completely..
Church View Surgery
Tony S.
I've consistently received excellent care at this medical practice, with staff members demonstrating genuine compassion and helpfulness. Scheduling appointments has been seamless, including using..
Church View Surgery
julian c.
The medical staff at the surgery have been truly exceptional. This past year has presented significant challenges for me, but the team has consistently supported me throughout. They've provided..
Church View Surgery
Charlotte W.
Scheduling an appointment is nearly impossible. Phone wait times are endless. The brief doctor consultations feel rushed and disengaged, with every ailment seemingly dismissed as a virus. The sole..
Church View Surgery
Sarah S.
The surgical procedure and medical team were excellent, with staff demonstrating remarkable warmth and professionalism. However, their appointment scheduling process is completely unacceptable. The..
Church View Surgery
Abigail F.
Debbie at the front desk is absolutely phenomenal, especially when compared to her unfriendly and cold coworker. Not recommended for anyone prone to stress, as the negative interaction left a..
Church View Surgery
Sheri M.
Absolutely terrible process with Anima, where you complete a form only to receive a seemingly arbitrary appointment scheduled far in the future, with no consultation about your availability and no..
Church View Surgery
Jon H.
To tell the truth, this medical practice has consistently fallen short of expectations. The situation has only deteriorated recently. Attempting to reach them by telephone is an incredibly..
Church View Surgery
Gemma S.
An absolute disregard for patient well-being. Zero engagement with e-consults, even when desperately seeking assistance for mental health concerns and sending multiple follow-up messages. Their..
Church View Surgery
Gem G.
Extremely satisfied with Church View's healthcare services. Scheduling appointments is consistently convenient. The medical staff, including both nurses and physicians, are exceptional.
Church View Surgery
Tracey S.
I've been a patient at this medical practice since its inception, and while it was once outstanding, it has significantly deteriorated. Physicians are departing in droves, leaving the remaining..
Church View Surgery
T O.
I want to express my sincere gratitude to Dr. Becka McClaughry for providing me with crucial medical insights on Good Friday, which significantly alleviated my concerns. Her service was absolutely..
Church View Surgery
douglas m.
Top-tier customer support that truly exceeded my expectations.
Church View Surgery
Christine R.
I spent hours today, starting from 8am, attempting to schedule an appointment, and after finally getting through at 11:45, I was informed that all slots were already filled (naturally, after wasting..
Church View Surgery
Mike O.
My encounter with this medical procedure has left me utterly stunned. As a palliative care patient battling end-stage COPD, my list of challenges is overwhelming. Even my hospital consultant has..
Church View Surgery
Mazza C.
Standing outdoors during rainfall isn't comfortable or practical. The facility might want to consider expanding their shelter coverage if these current protocols are going to persist. Despite the..
Church View Surgery
John T.
The current state of the NHS is absolutely ridiculous. My nine-year-old son, who has a history of ear infections, has been suffering in pain since Boxing Day. I attempted to schedule a doctor's..
Church View Surgery
Danielle V.
Truly the most subpar medical practice in Plymouth. Medication orders consistently arrive late or vanish entirely. It's utterly futile attempting to schedule an appointment with their office.
Church View Surgery
Purple t.