DT

Dee T. one year ago • From Google

Rating

Bad

Terrible service and communication from healthcare provider

My interactions with this medical practice have been incredibly frustrating. The e-consultation service remains unresponsive. A scheduled phone appointment was cancelled, with a text message demanding a photo and requiring another e-consultation. Additionally, my entire medication history has been inexplicably erased. When I confronted a receptionist about their multiple contradictory excuses, which I found completely fabricated, the response was predictably to direct me back to another e-consultation. The entire experience is an endless, maddening cycle that wastes considerable time and energy, ultimately pushing me to seek alternative healthcare providers.

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