BD

Bella D. 3 years ago • From Google

Rating

Bad

Terrible service and complete disregard for patient health

Honestly, if I could give negative stars, I absolutely would! First off, the reception staff at this practice or whoever answers their phones urgently needs a customer service training course because the way they communicate with patients is absolutely appalling!!! My local pharmacy has been requesting my routine prescription for years, but recently, the practice either doesn't care about their patients or is blatantly lying because they are not releasing the prescriptions. For 2 weeks now, I've been going back and forth between the pharmacy and the GP, and now the inevitable has happened: I have no medication left. Medication, might I add, that I need to survive, and yet the only response I got from the GP is "there is nothing I can do." I guess if a person collapses and dies in the middle of the street, that's perfectly fine with them. Get your act together because if my condition worsens due to your incompetence, rest assured I will make certain everyone knows about this!

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