TC

Tracy C. 3 years ago • From Google

Rating

Bad

Terrible service and complete lack of patient care

I've only been a patient here for a short time, but the problems have been non-stop. Their phone communication is absolutely terrible, particularly today when they couldn't even manage to switch off the after-hours voicemail until 8:18am, despite being open since 8am. We've experienced multiple instances of inaccurate record-keeping, missed return calls, and today's interaction was the final straw. I was essentially brushed off with a dismissive suggestion to consult a pharmacist first and only contact them if deemed necessary. Their customer service is utterly useless and completely unhelpful!

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