ZK

Zohra K. 4 years ago • From Google

Rating

Poor

Terrible service and complete patient disregard

The quality of this medical practice has seriously deteriorated. I've attempted to obtain a prescription, but the doctor has repeatedly misdirected it, leaving me without my medication. I'm now forced to request it for the third time. They send automated appointment reminder texts but never follow through with actual scheduling. The reception staff are dismissive and uninterested in patient concerns, displaying a complete lack of compassion. The physicians appear indifferent to patient well-being, and the situation seems to be progressively worsening. While this experience is unfortunately typical across most general practices, it's becoming increasingly clear that contemporary GP surgeries have lost sight of genuine patient care.

Other reviews for Springfield Surgery