The Elms Medical Centre

The medical staff at this clinic are absolutely wonderful. The front desk personnel could benefit from some additional customer service coaching, recognizing they're dealing with challenging work...

The reception staff consistently demonstrate exceptional communication skills and support, offering assistance with unwavering professionalism during each interaction. They maintain remarkable..

As both a registered nurse and a patient at this general practice (not employed by them), I can confidently say their level of care is truly outstanding. Their support has been comprehensive,..

Refused to accommodate my request for an early vaccine, causing me to forfeit $2,000 due to my pre-booked travel plans

It seems reception staff now believe they're qualified medical professionals, dictating patient access to doctors. They compel you to disclose your medical issue, only to dismiss it as..

Every member of the team is friendly and competent. Dr. Shmila Serfiraz, in particular, stands out as an exceptionally skilled and knowledgeable physician. :)

I haven't experienced any significant problems with their service alongside my partner. They consistently manage to resolve issues promptly when necessary, though you should anticipate phone wait..

The medical staff at this clinic exemplify true professionalism. Dr. Sarfraz, in particular, demonstrated exceptional care and compassion while addressing my medical concern. Her empathetic approach..

I'm completely frustrated with askmygp's service. I specifically wanted a direct phone consultation with a physician about a medication, but instead, the administrative staff handled my request...

Each scheduling interaction feels like a battle lost for the front desk staff.

Utterly unacceptable communication (Failure to inform me about my positive blood test), disrespectful front desk personnel, and a clinic that poses serious health risks.

After my recent phone interactions, I wanted to note that the staff appear to be making genuine efforts to enhance their service quality. The updated phone message strikes me as notably clear,..

ZERO STARS, ABSOLUTELY NOT! Total incompetents! Endless issues since day one! They overlooked a critical medication on my prescription, forcing me to go without until I can visit another pharmacy!..

Absolutely appalling service, impossible to reach by phone or book an appointment. I attempted to schedule a last-minute visit for my child and was flatly rejected, despite only one patient in the..

Still awaiting a response despite previously being quite cooperative

Wanted to share some insights to assist others. Initially, I was informed that the next available blood test slot was potentially four weeks away. Drawing from past experience, I knew Prestwich..

Absolutely dreadful medical practice in the area, with front desk employees who are completely incompetent at answering calls and appear utterly clueless about their professional responsibilities.

Complete waste of time, they consistently ignore calls and their employees display a consistently dismissive and uncooperative attitude. STEER CLEAR!

AskMyGP provides an outstanding healthcare experience with prompt physician responses and incredibly supportive front desk personnel. I received a consultation on the same day, which was incredibly..

The absolute most terrible surgical experience I've encountered. The front desk staff display appalling attitudes, showing zero empathy or compassion. The recently introduced GP consultation service..