Ciarán N. one year ago • From Google
Bad
Miss a single call and you're left hanging until the next day! Absolutely unacceptable. I immediately returned their call, only to endure a two-hour wait, only to have a receptionist inform me that no callback would be forthcoming. What a terrible way to handle customer service - simply deplorable treatment of people!
Flavia V.
3 years ago Extremely courteous and competent. The physician consistently follows up personally, and scheduling is incredibly efficient! Highly recommend without hesitation!
Sarah P.
3 years ago Been a loyal patient at this surgical practice for more than three and a half decades, and I have absolutely no intention of switching to another provider.
stacey c.
7 years ago Absolutely appalled by the receptionist Tracey Bramble's behavior.. her complete lack of professionalism and judgmental attitude during our phone conversation was unacceptable.. she desperately..
Paula C.
3 years ago Prompt and efficient assistance
Isi H.
one year ago I visited the clinic today to have my coil removed and was initially anxious due to warnings about potential discomfort. However, nurse Allison was absolutely fantastic and completely calmed my..
Jac S.
6 years ago Completely revolting employees with a terrible demeanor, and not a single person there seems capable of performing their duties. The entire staff should be swapped out for individuals who are..
Lou K.
5 years ago Exceptional medical professionals in Lancashire and across England! The doctors and nurses are incredibly understanding and attentive. Wait times are remarkably short, and their professionalism is..
Janette E.
2 years ago Getting an appointment is challenging, with success mainly possible if you call precisely at 8am. Emergency slots are your best bet. The medical staff—doctors and nurses—are genuinely warm and..
Jake W.
3 years ago The reception staff demonstrate nothing but disrespect and unprofessional behavior, failing to clarify their "emergency appointment" process or explain their arbitrary guidelines that deviate from..
Nicola M.
3 years ago Scheduling a visit here is practically impossible - the booking process is completely ridiculous!
M A.
4 years ago Total crooks operating this establishment! Absolute scammers running the whole operation!
christine p.
2 years ago Received excellent support, much appreciation to Kirsty. Dr. Smythe even went out of his way to check on my well-being, despite not being my direct physician.
diane l.
9 years ago Throughout our 24-year residency, every interaction at Broadway Medical Centre has been exceptional. The level of care and service we've received has consistently exceeded our expectations. We..
Alison B.
one year ago If you're seeking a surgical experience where your critical medical findings mysteriously vanish without a hint of accountability, look no further - this procedure has you completely covered.
R M.
9 years ago Beneficial service for maritime professionals, providing convenient ENG 1 medical examinations for local cadets and seafaring personnel.
Isabel W.
one year ago Scheduling a nightmare - the mobile application is completely dysfunctional and the phone lines are perpetually jammed. Utterly frustrating and an absolute waste of my valuable time.
CJ C.
6 years ago My mother was completely dismissed when she arrived, with staff claiming no prior appointment existed, despite her scheduling one just the day before. Their lack of customer service and..
Julie R.
3 years ago The front desk staff were incredibly accommodating and friendly. They went above and beyond to assist me, making every request seem effortless. The doctor followed through with a timely phone call..
Jack G.
3 years ago The front desk team consistently demonstrates warmth, courteousness, and a high level of competence.
Kelsey H.