MK

Mhla K. 4 years ago • From Google

Rating

Bad

Terrible service and constant appointment cancellations

This medical practice desperately requires intervention or new management. Their scheduling is consistently unreliable, with repeated appointment cancellations. The reception staff demonstrate a concerning lack of professionalism, frequently failing to communicate patient information to nursing staff or properly schedule consultations. I was ultimately advised to seek private healthcare for my injection after three separate appointment cancellations. As of 26/01/2022, the pattern continues, with nurses seemingly perpetually absent from the surgery.

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