The Clapton Surgery

I encountered a deeply unsatisfactory interaction with the sole in-house nurse, who appeared disoriented, perplexed, and unclear during our preliminary discussion. Her inadequate English language..

Scheduling an appointment requires enduring a 30-minute hold with an endless loop of messaging about Patient Online Access, despite the fact that this Surgery doesn't actually support web-based..

The staff at reception and nursing were incredibly welcoming and accommodating. They swiftly processed my intake and ensured I was seen by the physician almost immediately after arriving. The doctor..

These medical professionals seem completely clueless, simply resorting to searching online and then passing off internet advice as legitimate medical guidance.

The medical professionals demonstrate compassion and competence. However, the administrative personnel come across as somewhat discourteous. They consistently engage in loud conversations and..

The front desk staff demonstrate a significant lack of professionalism when interacting with patients. However, Dr. Sharif is an excellent physician who provides quality care.

You might spend hours waiting to communicate with a front desk staff member, hoping to secure an urgent same-day consultation, only to be dismissively informed that "no slots are available today"...

I was forced to switch medical providers because they completely disregarded my concerns. Despite experiencing clear GERD symptoms, they tried to prescribe me anxiety medication instead of..

I receive outstanding treatment from the medical team, who demonstrate great compassion, with the sole exception of Nurse Filiz Johnson. Her demeanor is discourteous and her approach to nursing..

If I could give zero stars, I absolutely would! This is hands down the most terrible general practice ever! The receptionist is completely unhelpful, and booking an appointment with a doctor is..

Absolutely terrible encounter, with one discourteous physician after another, and equally disrespectful administrative personnel. I'm actively seeking an alternative medical practice, as there are..

I've always had a smooth experience at Clapton Surgery. The front desk staff are welcoming, and the medical professionals maintain high standards. It's a reliable neighborhood healthcare provider...

Their customer service is extremely poor Even the medical staff are dismissive when communicating via phone, and the front desk personnel treated me with complete disrespect Absolutely no compassion..

Dr. Manpreet Sahamey is an exceptional healthcare professional. She attentively listened to my concerns and provided excellent care. I am truly grateful for her compassionate treatment.

The customer service at this establishment is abysmal. The receptionist and practice manager treat patients like they're worthless, displaying zero compassion or professionalism. Their lack of..

My interactions with Clapton Surgery have consistently been top-notch. The staff's communication skills and empathy are truly outstanding. The physicians genuinely pay attention and articulate..

Absolutely terrible surgical experience. Scheduling was a nightmare with practically no appointment slots and extremely limited emergency options.

I have absolutely no issues with this medical practice, having been a patient here for over 20 years since their relocation from upper Clapton Rd. Appointment availability has never been a problem,..

Undoubtedly a top-tier medical practice, with incredibly welcoming and supportive staff, particularly those at the front desk. A standout feature of this surgery is their telephone appointment..

This medical practice lacks accountability and operates with complete disorganization. Even for a straightforward medical matter, obtaining the necessary documentation requires excessive..