Alma Medical Centre
KB
Katie B. 11 months ago • From Google
Bad
The front desk staff member exhibited an unprofessional and condescending attitude, completely failing to perform her duties with basic courtesy. Her demeanor was unhelpful and disrespectful, making our phone interaction thoroughly unpleasant. As a result, I've decided to transfer my mother's medical care to a different practice. My mother suffered from a critical lung infection that ultimately required emergency hospitalization. Prior to this, her initial doctor merely prescribed an inhaler, which proved inadequate. During her hospital admission, she received oxygen treatment and was administered a powerful broad-spectrum antibiotic for severe pneumonia - she was struggling to breathe. Consequently, I have absolutely no confidence or trust in this medical practice. It was a truly terrible experience for both my mother and myself!
A K.