Sidcup Medical Centre
Jay K. 10 months ago • From Google
Bad
Terrible service and dangerous medical negligence
This establishment deserves to be closed down, with even local pharmacists cautioning their customers about its operations, which speaks volumes. If you submit a repeat prescription, ensure it's done 3 weeks prior to medication depletion, as that's the processing time to reach your pharmacist, and even then they'll likely bungle it somehow. Regarding the medical staff, they display complete indifference and dismissiveness. Despite suffering from chronic DVT and heart strain, I endured a 3-week wait for a new fit note. When I requested one, the practitioner merely glanced at my file, claimed nothing was wrong, questioned my inability to work, rejected a new referral, and contradicted the hematologist's assessment. She even attempted to cancel my lifelong blood thinner prescription, then criticized me for exceeding the ten-minute consultation limit - which she herself had prolonged by extensively questioning me about a fit note. My initial complaint was disregarded by the surgery, but after escalating to PALs, I discovered she wasn't even a qualified doctor, but a physician's associate - who legally cannot issue fit notes. Why was I even scheduled with her? This was undoubtedly the worst GP practice I've encountered, and I'm relieved to have switched. "Update as of September 2025" It has emerged they deliberately concealed certain medical information in my file, failing to inform me about blood test results during my tenure. Some of this information was even incorrect and required correction at my current surgery - a fact I only uncovered upon requesting my local medical records. This place desperately needs comprehensive reform.
This establishment is absolutely absurd! The employees are discourteous, incompetent, and terribly supervised! How can it be tolerable to wait 3 hours past your designated time slot with zero..
Sidcup Medical Centre
Nay J.
It's typical of modern medical practices - absolutely dreadful. The fundamental issue with these clinics is their layout, which allows everyone to overhear your most private medical discussions...
Sidcup Medical Centre
Allison O.
If I could rate this practice lower than zero, I absolutely would. The service is utterly abysmal. Anyone contemplating registering with this surgery should steer clear and find an alternative..
Sidcup Medical Centre
Sara D.
This medical facility is utterly disappointing. Getting in touch with the doctors is practically impossible, as they force patients to submit an online e-consultation, which only works if you: a)..
Sidcup Medical Centre
Martin K.
Absolute nightmare of a healthcare facility. Complete waste of time and energy. Staff seem clueless, care is substandard, and the entire place is a disaster from start to finish.
Sidcup Medical Centre
Siripala W.
Disappointing customer experience with subpar service quality
Sidcup Medical Centre
Hans P.
My experience here has been quite nuanced. Initially, I was misled by a receptionist who claimed my MRI was clear, when in reality, I had an arachnoid cyst in my brain. However, I've also had..
Sidcup Medical Centre
Sandip P.
Phone support is incredibly slow. Spent 20 minutes stuck at the front of the line without making any progress 😑
Sidcup Medical Centre
Lucyann P.
I had the absolute worst experience at this medical practice. My appointment was delayed by 40 minutes, and the receptionist, Lillie-May, was incredibly unprofessional. She was argumentative and..
Sidcup Medical Centre
Emma M.
I'd give this medical practice a negative rating if I could. I just endured an incredibly aggravating phone call trying to schedule my infant's vaccination appointment. Their website explicitly..
Sidcup Medical Centre
Kelly S.
Ever since the merger, the medical practice has completely deteriorated. Scheduling a doctor's appointment has become impossible, and their standard response is to redirect patients to the emergency..
Sidcup Medical Centre
Arshjot S.
This product falls far short of expectations. Its performance is subpar, and it fails to deliver even the most basic functionality. I'm thoroughly disappointed with the quality and feel that it..
Sidcup Medical Centre
Joy J.
Why aren't physicians coming to nursing facilities. Don't these residents matter? Completely unacceptable. How can anyone possibly diagnose issues by having remote conversations with staff through..
Sidcup Medical Centre
Barbara C.
This medical practice deserves to be shut down entirely. A more competent and compassionate healthcare provider should immediately replace them. Not only is it completely futile to reach anyone via..
Sidcup Medical Centre
Ian W.
I scheduled two distinct phone consultations with this medical practice, and on both instances, they neglected to make the expected call.
Sidcup Medical Centre
Simona C.
The nursing staff is exceptional! Unfortunately, the same cannot be said for the front desk personnel, who come across as discourteous and unhelpful. Their interactions with patients appear marked..
Sidcup Medical Centre
Opal D.
I took my sick 5-year-old to a medical center for her painful ear infection, traveling quite far by taxi due to her condition. Upon arrival at 6 PM, we discovered another distressed parent who..
Sidcup Medical Centre
Jay K.
This establishment deserves to be closed down, with even local pharmacists cautioning their customers about its operations, which speaks volumes. If you submit a repeat prescription, ensure it's..
Sidcup Medical Centre
Joe D.
Customer service is nonexistent, with calls consistently going unanswered.
Sidcup Medical Centre
lisa b.
Visiting this medical centre feels like being treated as a suspect, with communication restricted to a impersonal intercom system. While every other service sector maintains direct customer..
Sidcup Medical Centre
Henry M.