AA

Anonymous A. 3 years ago • From Google

Rating

Bad

Terrible service and dismissive doctors at practice

I have a negative experience with Dr. Sule, and I'm unsure if she's still practicing. During an urgent visit for severe ear pain, she was extremely dismissive and aggressive, claiming my situation wasn't an emergency and insisting nothing was wrong. Later that same evening, the pain intensified, prompting me to visit the NHS walk-in center, where the nurse diagnosed me with a serious ear infection and a lump, immediately prescribing antibiotics that helped my recovery. The nurse confirmed my initial concerns were valid, given the prolonged and intense pain. The practice seemed unhelpful in scheduling regular appointments, and Dr. Duffy also appeared temperamental and unwelcoming. Interestingly, the junior doctors were significantly more compassionate and patient-oriented compared to the senior physicians at this medical practice.

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