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Ajinkya R. one year ago • From Google

Rating

Bad

Terrible service and disorganized medical registration process

My interaction with St. Mary Surgery has been incredibly frustrating. Upon submitting the required documentation to register my newborn twins, I was guaranteed the process would be finalized within seven days and that I would receive confirmation. Despite this promise, a week elapsed without any update, and when I initiated contact, they claimed certain documents were incomplete and could not even trace our original submission. This administrative failure has created substantial disruption in scheduling critical vaccinations for my children. The clinic's poor organizational skills and ineffective communication have been deeply aggravating and wholly unprofessional. I sincerely hope the medical practice takes immediate steps to rectify these systemic problems and prevent similar complications for other patients.

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