Church Road Surgery

Got my covid vaccine booster shot, minimal wait and the nurse was incredibly friendly and helpful.

Medical service is abysmal, and a single star rating is far too kind! Scheduling is impossible, with zero availability that suits patients' needs. They consistently break promises about follow-up..

Securing a medical consultation is an absolute nightmare. I've been suffering for over a week and can't schedule a visit. The whole system is completely ridiculous. They instruct patients to call at..

STEER CLEAR of this medical practice !!!!! Absolutely shameful how the front desk staff behave - they're incredibly discourteous and completely disinterested in providing any assistance. STAY AWAY..

Terrible medical practice! My diabetic son sought an urgent consultation and was given a next-day slot, but we ultimately had to call emergency services. When I phoned the following day to cancel..

The front desk staff displays an appalling lack of professionalism, completely disregarding patient concerns and demonstrating zero compassion. She consistently interrupted me, preventing me from..

Completely unacceptable. I had to contact the practice regarding a missing prescription item for my partner, who is autistic, and I handle their communications. The receptionist's demeanor was..

I am responsible for my wife's care, and she requires medication every Monday. Each time I placed the prescription in the collection box, it would mysteriously vanish, forcing me to argue that I had..

The medical practice is completely impractical for anyone with a job. Their appointment slots are exclusively at 8am, and if you happen to call just three minutes later at 8:03am, you'll find..

Completely unsuitable for scheduling and meeting requirements.

I appreciate your dedication and skill. Despite challenging circumstances, you've consistently provided exceptional care that surpasses the support I've received from other medical practices. Your..

Steer clear of this establishment. I made 232 calls today and couldn't get through at all...

Stuck in limbo since February 20th, desperately seeking my medical documentation. This morning, I anxiously anticipated their call, but was met with silence. Forced to reach out myself, I discovered..

I'm extremely frustrated. Their customer service is completely unresponsive. Every time I try to schedule an appointment, they claim no staff is available. Even when I call early in the morning at..

Reception personnel displayed a brusque, discourteous, and unaccommodating demeanor. I recognize the potential stress of the job, but when interacting with individuals who are experiencing pain,..

I went to a medical consultation due to unbearable discomfort, and the physician promised to recommend me to a specialist. After six weeks, no referral has been processed by the general..

Arrived for my B12 injection but was redirected at the entrance and prevented from entering the treatment room.

A truly subpar surgical experience in Birmingham that has completely discouraged me. I'm definitely planning to relocate due to this terrible medical care.

Fantastic general practice with incredibly helpful and friendly reception team, both via telephone and face-to-face interactions. Booking appointments and reaching the GP has always been seamless...

Securing a consultation can be challenging, but the front desk staff have been responsive when I've explained my scheduling struggles. Remarkably, despite a 15-minute wait this morning, I managed to..