LP

Lucky P. one year ago • From Google

Rating

Bad

Terrible service and disrespectful staff at medical practice

This GP surgery is absolutely terrible, securing an appointment feels nearly impossible, and the receptionists behave like aggressive gatekeepers. Their phone manner is consistently hostile and confrontational, with a 10/10 record of being unhelpful and dismissive. They consistently refuse to listen or assist with any queries. Every single receptionist operates with the same dismissive attitude, and I strongly suspect racial discrimination, particularly towards me as an Asian patient. They provide zero support for referrals, block any attempts to ask questions about repeat prescriptions, and essentially act like complete bullies who are intent on preventing patients from receiving basic healthcare services.

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